Terms and conditions

Conditions of Sale

The Management reserves the right, in combination with any other statements or directives shown on the tickets or displayed on the premises to:
• Refuse admission
• Refuse entry to and use on the premises of any camera or any form of audio or visual recording equipment
• Request patrons to leave the premises
• Conduct security searches to ensure safety or patrons
• Delay entry of latecomers until a suitable break in the performance
• Make any change whatsoever in the performance without compensation or consultation
• Change patrons' seating positions if necessary
• Cancel or abandon the performance/event for reasons beyond its control without notice and without being liable to pay any person any guarantee that these will necessarily be available at the event.

Please check your tickets carefully.
Tickets may not be exchanged, nor refunded.
Please retain your ticket.

 
Disclaimer
Whilst every care has been taken in the compilation of this web site, and every attempt made to present up-to-date and accurate information, we cannot guarantee that inaccuracies will not occur. Cheltenham Borough Council will not be held responsible for any loss, damage or inconvenience caused as a result of any inaccuracy or error within these pages. Occasionally, links from our site lead to pages maintained by other organisations. These links are provided purely for your convenience, and do not imply that Cheltenham Borough Council endorses or supports those organisations, the information on their pages, or their products or services in any way. Additionally, no responsibility is assumed by Cheltenham Borough Council for the contents of its pages.

If you discover any information on our pages which you believe to be inaccurate or inappropriate, please notify us
 

Copyright
All material on this website, including text and graphics, is copyright to Cheltenham Borough Council unless otherwise stated.

The text and graphic content of this web site may be used, printed and distributed only under the following conditions: - the content of the site is used for non-commercial purposes only - copyright information is displayed (Cheltenham Borough Council), and - the content is not modified 
 

 
Web language
All writing must be in plain English, using clear and concise sentences. The council acknowledges that there are those for whom English is not their first language living in our community. However Cheltenham is well served by a number of ethnic community groups. These groups provide support services when requested including interptetation and mediation with the council and other public agencies. Speakers of French, German, Italian, Spanish, Portuguese, Chinese and Japanese can translate the website by typing our address, www.cheltenhamtownhall.org.uk, into the Altavista Babel Fish online translator .
 
The translations arent perfect but may aid understanding for speakers of these languages. For a locally based alternative to Babel, you can try Tapestry, (provided by Gloucester City Council), who provide translations and interpreting services in a variety of Asian, Southeast Asian, African and European languages.
 
Jargon and technical terms will be avoided. If they must be used they will be explained. Service or job titles which are obscure or technical may be translated into something more easily understood. Please contact us if you require any further information.