Frequently Asked Questions

How do we book our wedding?

You can make a provisional booking which can be held for 2 weeks. To guarantee your wedding you will need to request an application form. Once your completed application form has been received a deposit letter of 50% will be sent. Once the deposit has been received your wedding is quaranteed.

Can we have the ceremony only and then move on elsewhere for the reception?

Yes, the latest time you can get married on a Saturday is 12.00pm. We can be flexible on other days so please call for details.

Do we have to book the registrar separately?

Yes, you will need to agree a time and date with both the venue and Gloucestershire Registration Service on 01242 532455 to make sure a registrar is available to attend. You can book your wedding as far in advance as you wish. Please note, however, that you will not be able to give your legal notice of intention to marry or form your civil partnership until you are within a year of your ceremony date.

What is the maximum number of guests we can have for our Wedding Breakfast and Evening Reception?

The Pittville Pump Room Main Hall can accommodate 220 guests for your wedding breakfast on round tables and 400 guests for your evening reception. The Town Hall Main Hall can accommodate 450 guests on round tables, and 700 guests for an evening reception. Please don't hesitate to call us for more details.

Can you provide a cake stand and knife?

Yes, we can provide the knife and cake stand. Please check the size and shape of the cake stand before purchasing your cake (you can of course bring your own cake stand and knife if you wish).

Do you supply chair covers?

Chair covers are not included in the hire fee but we can recommend suppliers.

Can we deliver our table decorations the day before our wedding?

Yes, you can drop off table plans, name cards, favours etc. the day before your wedding. Please call Sian to organise the time.

Do you provide table linen?

White linen table cloths and white linen napkins are included in your hire fee. If you require coloured linen please contact Sian from Fosters Catering.

Do I have to lay the name cards etc. out on the morning of our wedding?

No, we can lay the tables with your name places, favours, menus etc. as long as they given to us in table order.

Can we provide our own wine?

Yes, please contact Sian from Fosters Catering on 0844 576 2210 for the corkage fee.

Can we throw confetti on our wedding day?

Yes, biodegradable confetti to be use outside only please, to look after the local environment.

Can we use candles?

Candles can be used on the table as long as they are in a safe candle holder.

Is there an area that could be used as a crèche if needed?

There are 2 additional rooms upstairs which could be used as a crèche area, full supervision is required.

Does our band, DJ or any external supplier need any certificates?

Yes, all external suppliers must have Public Liability Insurance. This is to protect the venue and guests against injury caused by the supplier. A up to date Portable Appliance Testing (PAT) certificate is required which is an electrical safety check that all equipment has to have irrespective of its age.

Where can I park?

There are 150 free public car parking spaces at Pittville Pump Room. There are 4 car parking spaces at Cheltenham Town Hall. For town centre parking please see Cheltenham Borough Council's website at www.cheltenham.gov.uk

When is the final balance required?

After paying your initial deposit we require your balance 3 months prior to your wedding date. A reminder letter will be sent to you 1 month prior to the payment date.

Where is the nearest hotel?

For a full accommodation list please contact Cheltenham Tourist Information Centre on 01242 522878 or visit their website at www.visitcheltenham.com

To book the Town Hall or Pittville Pump Room, or to find out more, please call us on 0844 576 2210.

To discuss catering needs, please contact Fosters on 0844 576 2210