Booking Terms


Booking Procedure:

Your wedding date can be held provisionally for 14 days, after which we will ask you to complete a wedding application form. Your completed application form must be returned within 14 days to secure your date.


Once we receive your completed application form, a non-refundable and non-transferable 50% deposit will be requested. This payment must be received within 14 days to guarantee your wedding date.

Deposits can be settled by cheque, payable to The Cheltenham Trust, or by credit/debit card over the phone. Once your deposit has been received, your wedding date will be guaranteed under our Terms & Conditions here. A deposit receipt letter will be posted to you.

Three months before your wedding the balance of the venue fee will become due for payment. This is also non-refundable and non-transferable. A reminder letter will be sent four months prior to your wedding.


If you wish to cancel your wedding you must write to us. If we receive your cancellation in writing prior to receiving your 50% deposit, we will not charge you. If we receive your cancellation in writing after receiving your 50% deposit, you will be charged in full. Unfortunately there are no exceptions to this rule, so we recommend you take out Wedding Insurance to cover any unforeseen circumstances.

Your ceremony:

To arrange a civil ceremony you should provisionally book your ceremony room, then ring Gloucestershire Registration Service on 01242 532455. The Registrar accepts bookings as far in advance as you wish. We will provide a discreet room for the registrar to interview the bride and groom prior to the wedding to run through the formalities of the service.

Call us on 0844 576 2210* or email * Charges to 0844 numbers cost 7p per minute, plus your telephone company’s access charge and mobile providers may vary.